We at Nixtla Inc. (together with our affiliates, “Nixtla,” “we,” “our,” or “us”) respect your privacy and are committed to securing any information we obtain about you. This Privacy Policy describes practices regarding Personal Information we collect from or about you when you use our website, applications, and services (collectively, “Services”).



Note: This Privacy Policy does not apply to content processed on behalf of customers using our business offerings, such as our API. Use of such data is governed by agreements with customers regarding access to and use of those offerings.

This Privacy Policy outlines how we collect, use, and disclose the information you share with us. We encourage you to read it carefully to understand your rights and how to exercise them.

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1. Personal Information We Collect

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2. How We Use Personal Information

We may use the Personal Information we collect for:

  1. Providing, maintaining, administering, and analyzing our Services;
  2. Improving our Services and performing research;
  3. Communicating with you (e.g., product notices, marketing, or customer support);
  4. Developing new programs and services;
  5. Preventing fraud, criminal activity, and misuse of our Services;
  6. Facilitating business transfers (e.g., mergers, acquisitions, reorganizations);
  7. Complying with legal obligations and protecting our rights, safety, and property (as well as those of our affiliates, users, or third parties).

Aggregated or De-Identified Information
We may aggregate or de-identify Personal Information so it no longer identifies you personally, and use that data to analyze and improve our Services, conduct research, or create general user statistics for sharing with third parties or public audiences.

Using Your Content Submissions to Improve Services
We may use your Content submissions to improve our Services, including training the models that power TimeGPT.

To opt out of our use of your Content to train our models, please fill out this form.

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3. Disclosure of Personal Information

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4. Your Choices and Controls

You may have rights regarding how your Personal Information is collected, used, and shared, depending on your location. To opt out of receiving marketing communications, you can:

1

Step 1: Request an Opt-Out

Contact us via email at ops@nixtla.io with your specific opt-out request, or follow the instructions in any marketing communication you receive from us.

2

Step 2: Opt Out of Content Usage (Optional)

If you wish to opt out of our use of your Content for model training, fill out this form.

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5. Children

As described previously, our Services are not directed to children. We do not knowingly collect Personal Information from individuals under the applicable age of majority in your jurisdiction. If you become aware of such use or collection, please contact us at ops@nixtla.io.

As described previously, our Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and this Privacy Policy does not apply to them.

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7. Security and Retention

As described previously, we use appropriate security measures to protect your Personal Information and retain it only as needed for the purposes described in this Privacy Policy or as required by law.

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8. Changes to the Privacy Policy

As described previously, we may update this Privacy Policy to reflect changes in our practices. We will post the revised Privacy Policy with its effective date on our website.

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9. How to Contact Us

If you have questions or concerns not covered in this Privacy Policy, please email us at ops@nixtla.io.

Thank you for reviewing our Privacy Policy. Your privacy is paramount to us, and we appreciate your trust in Nixtla.